FAQs

Who are we?

We are a small business producing handmade wax melts, body butter, bath bombs, room sprays and carpet freshener. Everything we make is vegan, cruelty free and eco conscious.

Where are your products made?

Our products are handmade right on the beautiful Yorkshire coast.

Are your products eco-friendly and cruelty free?

Absolutely. You can read more about the extensive efforts we go to in this regard by visiting our 'Product Information' page.

What is your shipping policy?

We ship anywhere within the UK. Estimated dispatch is 2 - 4 business days. Costs are as follows:

Under 1kg - £3.99. Up to 2kg - £4.99. Up to 5kg - £6.99. Over 5kg - £9.99.

We currently cannot offer international shipping, but this is something we hope to offer in the future.

What is your return policy?

We cannot accept returns or refund any opened products due to health and hygiene reasons. If you receive a faulty product, then please do get in contact so we can discuss and rectify as soon as possible.

How can I contact you?

If you have a question or feedback for us then please email us using info@simplyscenty.co.uk.

Vegan, cruelty free and eco-conscious

We are committed to our ethos. Click the buttons below to learn more about our brand and ethos.